Privacy Policy
Effective Date: 18/11/2024
Last Updated: 18/11/2024
Welcome to The Divine Path Portal (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you access or use our website, services, and products, including consultations, programs, or digital materials.
By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our services.
1. Information We Collect
We collect the following types of personal information to provide our services and improve user experiences:
1.1 Information You Provide
- Contact Details: Name, email address, phone number, and mailing address.
- Billing Information: Payment information, billing address, and transaction details.
- Client Information: Responses from forms, consultation details, preferences, and goals for healing and coaching.
- Sensitive Information (with your explicit consent): Health-related information, spiritual practices, and personal history shared during consultations.
1.2 Automatically Collected Information
- Usage Data: IP address, browser type, device information, and website interactions.
- Cookies and Tracking: Data from cookies and similar technologies.
1.3 Third-Party Information
We may receive personal data from third-party platforms (e.g., social media or payment processors) if you interact with us there.
2. How We Use Your Information
We use your information for the following purposes:
- To provide and personalize our services.
- To process payments and manage transactions.
- To communicate with you, including sending confirmations, reminders, and updates.
- To deliver promotional materials and updates (with your consent).
- To comply with legal obligations.
- For analytics and website improvement.
3. Legal Bases for Processing
We process your data under the following legal bases:
- Consent: For specific actions, such as subscribing to newsletters or sharing sensitive information during sessions.
- Contractual Necessity: To fulfill the services you have requested.
- Legal Obligation: To comply with applicable laws.
- Legitimate Interests: To improve our services and manage our business.
4. Sharing Your Information
We do not sell or rent your information. We may share your data with:
- Service Providers: Payment processors, IT service providers, and marketing platforms.
- Legal and Compliance Entities: When required by law or to protect our rights.
- Authorized Third Parties: With your explicit consent.
5. International Data Transfers
We operate globally and may transfer your personal data to countries outside of your own. Such transfers will comply with GDPR requirements, including adequacy decisions or contractual safeguards.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of your data.
- Correction: Request correction of inaccurate or incomplete data.
- Erasure: Request deletion of your data, subject to legal obligations.
- Restriction: Restrict processing of your data in specific situations.
- Portability: Receive your data in a portable format.
- Objection: Object to processing based on legitimate interests.
- Withdraw Consent: Withdraw consent where processing is based on it.
To exercise these rights, please contact us at [Insert Contact Email].
7. Data Retention
We retain your personal data only as long as necessary for the purposes stated or as required by law.
8. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience:
- Necessary Cookies: For site functionality.
- Analytical Cookies: For performance tracking.
- Marketing Cookies: For personalized advertising (with your consent).
You can manage cookie preferences through your browser settings.
9. Data Security
We implement appropriate technical and organizational measures to protect your data. While we strive for security, no system is foolproof.
10. Children’s Privacy
Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children without parental consent.
11. Changes to This Policy
We may update this Privacy Policy as needed. Changes will be communicated through updates on this page.
12. Contact Us
For questions, concerns, or to exercise your rights, contact us at:
- Email: hello@thedivinepathpotal.com
- Phone: +2783 3841339
- Address: Cape Town, South Africa
I want express my deepest gratitude for the profound healing sessions we've had over the past few months. Words cannot fully capture how deeply your anointing impacted my life. Your guidance and care have brought me a sense of peace and healing unlike anything I've ever experienced. Your skillful and compassionate approach made all the difference. You've made a significant difference in my life . Thank you from the bottom of my heart - M Letholatsipe
Thank you for the deep healing work we did together. The entire experience was truly amazing and life-changing. I learned so much about myself and my family, especially through the psycho-spiritual work that helped me recognize and release long- held vows. With your guidance, I now understand myself better and feel empowered to continue my journey of healing and self-discovery. I'm deeply grateful for your teachings, and compassion. - N Ngwana
Thank you so for such a warm and insightful session. You made me truly feel comfortable, and I appreciate the care and compassion you brought to the space. I gained a clear sense of your unique approach and the incredible depth of your work - something I've never experienced before with a healer - B Tagane
Thank you so much for our session. I'm deeply grateful for the new awareness and the areas you helped me uncover to work through. The past few days have been tender as I've processed and supported myself through it all. Your guidance has helped me lean more deeply on God to heal and transform the hidden pains that were reopened . I'm truly honored to have experienced your incredible gifts. T Pretorius
Thank you so much for such a validating and transformative session. For years, I have felt lost and unsure of my place, but now I feel a deep sense of belonging and purpose. Your insights answered the questions I've been seeking for so long and helped me to stop searching in the wrong places. I finally feel good about myself and where I am going. Thank you for sharing your gifts and helping me connect with my roots -N Nhantsi