Terms and conditions

Last Updated: 19/11/2024
Welcome to The Divine Path Portal (the “Website”), owned and operated by Kgaugelo Annette (“we,” “us,” or “our”). By accessing or using our Website, services, or products, you agree to be bound by these Terms and Conditions (the “Terms”). If you do not agree to these Terms, please refrain from using our Website.

1. Definitions
1.1 "Services" refers to all offerings provided on the Website, including but not limited to oracle consultations, healing programs, workshops, and downloadable materials.
1.2 "Client" refers to any individual who accesses the Website or engages with our Services.
1.3 "Content" refers to all text, images, graphics, audio, video, and other materials available on the Website.

2. Eligibility
2.1 By using the Website, you represent that you are at least 18 years of age or have obtained parental or guardian consent.
2.2 The Website and Services are intended for personal, non-commercial use only unless explicitly stated otherwise.
Personal Use Only:
- You may access and use the Website and Services solely for your own private, personal purposes, such as spiritual growth, learning, or healing.
- You may download or print content where explicitly allowed, but only for your personal use and not for redistribution or other purposes.
Non-Commercial Use:
- You are prohibited from using the Website and Services for any business or profit-driven activities, including but not limited to:
- Reselling or redistributing content, downloads, or materials from the Website.
- Offering services or advice based on proprietary techniques or materials from the Website as if they are your own.
- Using content, images, videos, or services for advertising, sponsorships, or monetization without written approval.
- Incorporating materials into any product or service that is sold, marketed, or distributed for financial gain.

Exceptions and Permissions:
- Any commercial use of the Website and Services, including using the materials for educational workshops, professional consultations, or commercial products, requires explicit prior written permission from [Your Business Name/Website Name].
- If specific services or content are designated for professional or commercial use, such terms will be clearly stated on the Website or in associated materials.

Examples of Prohibited Use:
- Using healing techniques, spiritual practices, or other proprietary methods taught through the Website to create your own workshops or programs without authorization.
- Copying and sharing downloadable guides, videos, or resources with others as part of a paid or unpaid service.
By accessing or using the Website and Services, you agree to comply with these terms. Unauthorized use may result in termination of access and/or legal action to protect intellectual property rights.

3. Use of Services
3.1 General Conduct
Clients agree to use the Website and Services for lawful purposes only and in a manner that does not infringe upon the rights of others.
3.2 Spiritual Guidance Disclaimer
Our Services are for informational and spiritual purposes only and are not intended to replace professional medical, psychological, financial, or legal advice. Always consult a licensed professional for these matters.
3.3 Client Responsibility
Clients are responsible for providing accurate information and adhering to the guidelines provided during consultations or programs.

4. Payments and Refunds
4.1 Payment Terms
All payments must be made in advance unless explicitly agreed otherwise. Payment methods are detailed on the Website.
4.2 Refund Policy
Refunds are not provided for completed sessions, consultations, or downloadable materials due to the nature of the services offered, which involve personalized, spiritual, and time-sensitive guidance.

However, refunds may be considered under the following circumstances:
- If a service is paid for but not delivered due to our cancellation or inability to fulfill the appointment.
- If the Client cancels at least 48 hours prior to a scheduled session, they may be eligible for a reschedule or refund, subject to our discretion.
- Refund requests must be submitted in writing via email within 7 days of the scheduled service.

Refunds are not granted under these conditions:
- Failure to attend a scheduled session without prior notice.
- Dissatisfaction with the insights or spiritual guidance provided, as results and experiences vary among individuals.
- Cancellation requests made less than 48 hours before a session.

All refunds, when approved, will be processed within 14 business days and issued using the original payment method. Transaction fees incurred during payment processing are non-refundable.

4.3 Currency and Exchange Rates
Prices are listed in USD/ZAR, and any exchange rate fluctuations are the responsibility of the Client.

5. Intellectual Property
5.1 Ownership
All Content on the Website, including program materials and proprietary methods, are the intellectual property of The Divine Path Portal and are protected under international copyright and trademark laws.
5.2 License for Use
Clients are granted a non-exclusive, non-transferable, revocable license to access and use the Content for personal purposes only.
5.3 Restrictions
Clients agree not to:
- Reproduce, modify, or distribute Content without prior written consent.
- Use Content for commercial purposes.

6. Privacy Policy
6.1 Data Collection
We collect personal data as outlined in our Privacy Policy. By using the Website, you consent to such collection and processing.
6.2 GDPR Compliance
If you are located in the EU, you have rights under GDPR, including access, correction, deletion, and portability of your data. To exercise these rights, please contact admin@thedivinepathportal.com
6.3 Data Security
We implement reasonable measures to protect your data but cannot guarantee absolute security.

7. Liability Disclaimer
7.1 No Guarantees
We do not guarantee specific outcomes from the use of our Services. Results vary depending on individual circumstances.
7.2 Limitation of Liability
To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Website or Services.
7.3 Indemnification
Clients agree to indemnify and hold harmless The Divine Path Portal and its affiliates from any claims or liabilities resulting from their use of the Website or Services.

8. Termination
8.1 We reserve the right to terminate or suspend access to the Website or Services for any Client who violates these Terms.
8.2 Upon termination, Clients must cease use of the Content and destroy any copies in their possession.

9. Changes to Terms
We reserve the right to modify these Terms at any time. Updates will be posted on the Website with the effective date. Continued use of the Website indicates acceptance of the updated Terms.

10. Governing Law
These Terms are governed by the laws of South Africa. Any disputes will be resolved in the courts of South Africa.

11. Contact Information
For questions or concerns about these Terms, please contact us at:
Email: hello@thedivinepathportal.com
Phone: +2783 3841339
Address: Cape Town, South Africa
Acknowledgment
By using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms.